• Full Time
• Above award salary and salary packaging options
• Ipswich
• Help make a positive impact on people’s lives

About Us

Enterprise & Training Company Limited (ETC) is a leading not for profit provider in employment, training and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in our communities in which we operate.

We currently have an opportunity for an engaging and switched on Recruitment Account Manager to join our team in Ipswich.

The Role - A Day in the Life of a Recruitment Account Manager

As a Recruitment Account Manager,  you will be working closely with Employers, Employer groups and industry to market ETC’s services across employment, training and community. Management of external relationships with employers,
accreditation bodies, government and other training bodies.

Your Key Responsibilities will include;

• Actively promoting ETC’s services to local industry, employers and jobseekers, seeking opportunities to increase business opportunities through employment and training services
• Actively promoting the use of ETC’s Job Lab services to employers (Employer App)
• Developing and maintaining relationships with employers and industry to understand and respond to employer needs within the local labour market
• Lodging vacancies on Job Lab – Jobs Board and maintaining ongoing customer relationship with employers
• Provide feedback to Jobs Advisor’s to assist with further job seeker development
• Market ETC’s clients to vacancies and/or sourcing suitable vacancies or Work Experience placements
• Promote and negotiate employer assistance such as wage subsidies or workplace support
• Maintaining accurate records in accordance with the WAS contract
• Reverse marketing job seekers to employers
• Supporting and mentoring Recruitment Advisors across the region
• Strong performance management of staff and implementing improvement plans for
  underperforming staff
• Manage adequate operational staffing levels at all times whilst balancing effective leave liability
• Keeping abreast of local labour market trends and respond accordingly to meet the current labour market needs through regular Job Tasters and Work IT and Serve IT courses
• Actively participate in weekly Learning and Development Sessions as scheduled by the Quality Team or Operations Manager
• Complete and implement Employer and Jobseeker support plan as required for each anchored placement
• Develop and maintain effective strategic alliances with key stakeholders
• Keep abreast of Local Labour market trends, develop and implement strategies to meet the needs of the employment region
• Account manage key employers and stakeholders to capitalise on relationships and employment opportunities
• Develop and implement community and stakeholder engagement strategy to raise the profile of ETC and the Employment Services industry
• Provide monthly reports to the Regional Manager Employment

Criteria for Success

• Experience in the marketing and placement of long-term unemployed clients into vacancies
• Knowledge of local labour market linkages and business & community networks
• Previous account management experience
• Proven ability to effectively support and lead a small team across the Employment Region
• Be results driven and able to effectively market ETC’s services to the community
• Demonstrated understanding of EEO and the needs of the culturally diverse population
• Background in a sales based role or role in similar nature
• Highly developed and competent administration and IT skills including Microsoft Office, internet and email
• Demonstrated ability to maintain accurate records and preparing reports
• High level of interpersonal and communication skills to build rapport and interact effectively with various stakeholders
• Strong organisational and time management skills with the ability to prioritise tasks, meet deadlines and concurrently meet competing tasks
• Knowledge and understanding of the Legislation governing this industry
• Current clear Working With Children Check or Blue Card (QLD) and National Police Check
• Current drivers licence

Why work for ETC

We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits including;

• Above Awards and competitive salaries
• Salary packaging to increase your take home pay
• An extra week of paid leave after 5 years of service
• A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO)
• Working from home options if applicable to the role
• Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave
• Innovative staff reward and recognition program including paid days off
• Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination
• Discounted accommodation and travel offers
• Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs
• Access to free Employee Assistance Program for you and your family

Please review the full Position Description for further details on the role.

How to apply:

This role is open for internal applications only. 

Simply complete the application process by clicking the 'Interest Only' button and we’ll be in touch. Please submit the Internal Application Form found on the intranet in place of a Resume and Cover Letter. 

Applications must be submitted through ETC’s recruitment portal to be considered for the role.

Applications close:

Sunday 20^th April 2025 at 11:59 pm. 

More Information:

Contact Mikayla Gray, Regional  Manager via email at [email protected]

We are an equal opportunity employer and promote great working conditions.  We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural backgrounds, mature aged workers and people with disability.

Our robust recruitment practices are strictly adhered to during the application and interview process. Applicants should be aware that ETC carry out a variety of reference checks including a National Police Check and that a current Working With Children Check / Blue Card must be provided prior to commencing employment. 

ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations.

We are dedicated to providing an inclusive and accessible recruitment process. If you require any accommodations or adjustments, please let us know via email human.reso[email protected] and we will work with you to meet your specific needs.

Our Reference: RA25079