About Us

Enterprise & Training Company Limited (ETC) is a leading not for profit provider in employment, training and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in our communities in which we operate.

Due to an internal promotion an opportunity for a passionate individual to join our team as a Jobs Advisor in our Kempsey office on a full time basis has become available.

The Role - A Day in the Life of a Jobs Advisor

As a Jobs Advisor you are responsible for providing our customers with a high level of personalised support and service through individual and group sessions. You are organised with a drive to achieve agreed objectives and targets, and can confidently manage your own caseload of job seekers to facilitate positive employment outcomes. You have the drive to succeed and the ability to build relationships with a diverse range of people while simultaneously assessing an individual’s requirements to be able to gain sustainable and ongoing employment.

Your Key Responsibilities will include;

• Providing high level personalised support and service to our customers
• Manage your own caseload of job seekers
• Prepare and refer customers to activities to increase employability skills
• Achieve agreed objectives and targets

Criteria for Success

• Customer service skills and/or experience
• A passion for helping others
• A current NSW Working with Children Check
• A current, clear National Police Check

Desirable

• First Nations people are encouraged to apply as caseload may include First Nations customers.  Ability to connect and yarn with First Nations customers would be highly regarded.

Why work for ETC

We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits including;

• Above Awards and competitive salaries
• Salary packaging to increase your take home pay
• An extra week of paid leave after 5 years of service
• A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO).
• Working from home options if applicable to the role
• Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave
• Innovative staff reward and recognition program including paid days off
• Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination
• Discounted accommodation and travel offers
• Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
• Access to free Employee Assistance Program for you and your family

We consider our employees as the heartbeat of our organisation. If you’re interested a rewarding career where you can enrich and change people's lives, we want to hear from you!

How to Apply

Click the "Apply Now" button and upload your Resume and Cover Letter (saved as ONE document) to our recruitment portal and complete the online application form.

Applications must be submitted through ETC’s recruitment portal to be considered for the role therefore emailed applications will not be accepted.

Applications close:

Thursday, 31 October 2024 @ 11:59pm. Please be advised that ETC reserves the right to close applications early if a suitable candidate is identified prior to the close date.

More information

For more information about this role, please contact Fiona Rosten, Local Area Manager on email [email protected]

For more information about ETC please visit https://etcltd.com.au/.

Our Culture

We are an equal opportunity employer and promote great working conditions.  ETC respects diversity in all people and actively encourages applications from all minority groups. We believe that a diverse workforce not only reflects the communities we serve, but also leads to better outcomes for our employees, customers and stakeholders.

Our robust recruitment practices are strictly adhered to during the application and interview process. Applicants should be aware that ETC carries out a variety of checks including, reference checks and compulsory psychometric assessments throughout the shortlisting process. A current National Police Check and Working with Children Check or Blue Card must be provided prior to commencing employment.

ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations.

We are dedicated to providing an inclusive and accessible recruitment process. If you require any accommodations or adjustments, please let us know via email [email protected] and we will work with you to meet your specific needs.

Our Ref: RA24205